Patron / Attendees
Are you a ticket buyer or attending an event? Read the frequently asked questions to get quick help with your enquiry.
- How do I obtain a refund?
- Can I change or cancel my booking?
- I have a query about the event or venue
- I can't locate / haven't received my tickets
- Not receiving emails from TryBooking
- Do you accept Companion Card?
- What payment methods does TryBooking accept?
- Do you take phone bookings?
- Why is 'TryBooking' appearing on my Credit Card statement?
- Do I need to create an account to make a purchase?
- When will my Regular Donation be debited?
- How do I update the card details linked to my Regular Donation?
- How do I cancel my Regular Donation?
- How secure is the site?
- What's your Privacy Policy?
- Can I pay using PayPal?
- I need a tax invoice for my purchase
- Is my donation tax-deductible?
- How long before I receive my tickets?
- Do I need to print my tickets for entry?
- Will I be sent unsolicited material?
- Will I get any of those annoying pop-up advertising messages on your site?
- GDPR and individual rights