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Custom Form Templates

If you run similar events and need to collect the same information across them, Custom Form Templates allow you to reuse questions, saving time and ensuring consistency.

Creating a Custom Form Template

You will have two options for creating a Custom Form template:

Convert an existing Custom Form into a Template

If you've already created a Custom Form in an event and want to collect the same information for future events, you can save time by converting your existing form into a reusable template.
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Simply open the event containing your Custom Form and convert it into a Template, ready to use across other events on your account.

To convert and existing Custom Form into a template:

  1. From your account Dashboard, under the Manage Event Overview, click on the name of the event that has the Custom Form you wish to convert to a Template

  2. From the left menu, select Additional Information, then Custom Form (Data Collection)

  3. Click Save as Template

  4. Enter a name for the template

  5. Click Save Template

Once saved, your template will appear under Custom Form (Data Collection) Templates, accessible via Templates on your account Dashboard. It will then be ready to import into any event on your account.


Creating a Template from scratch

To create a new Custom Form template:

  1. From your account Dashboard, from the left menu, select Templates, then Custom Form (Data Collection) Templates

  2. Click Create a Template

  3. In the field Template Name, enter a name for the template

  4. Click Add a Custom Question

  5. Complete all the fields

  6. Click Save or Save and Add Another. Repeat for each question required

  7. Click Save

For a complete guide of what options are available in Custom Forms, please see: Custom Forms


Uploading a Custom Form Template into an event

Once you've created a Custom Form Template, you can import it into any existing event on your account.

Importing a template will not overwrite or affect any questions already added to the event.

To upload a Custom Form Template into an event:

  1. From your account Dashboard, under the Manage Event Overview, click on the name of the event

  2. From the left menu, select Additional Information, then Custom Form (Data Collection)

  3. Click Import a Template

  4. Select your template from the drop-down menu

  5. Click Import Template

With your template uploaded, you will have the ability to:

  • Add additional questions that are unique to the event

  • Edit questions

  • Delete questions that do not apply to that event

  • Reorder the questions that were imported

These changes will be independent of the template, only applying to the event that they are made in.


Editing a Custom Form Template

To edit a Custom Form Template:

  1. From the Dashboard, select Templates, then Custom Forms (Data Collection) Templates

  2. Next to the template, click Edit

  3. Once you have made your changes, click Save

Edits made will only apply to the template. They will not carry across to the events where the template has been uploaded.

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