We have been busy re-building our Data Collection feature which is now called Custom Forms.
These changes come as a result of the feedback provided by you, our Event Organisers, to make the setup process faster, more intuitive, as well as provide more functionality.
Below you will find a summary of some of the area that have changed, as well as complete user guides.
For a full user guide on Custom Forms, see: Custom Forms
What's New?
Turn off address and phone number at checkout
We now give you the option as to whether you wish to collect the customers address and phone number at the Checkout for both Free and Paid events.
Prebuilt questions
To make creating your event even easier, we now give you the option to enable questions that have been pre-built.
The following prebuilt questions are available to be added into any event:
Question | Answer Type | Description |
Attendee First Name | Short text box | Will pull through to the scanning app and ticket issued by default |
Attendee Last Name | short text box | Will pull through to the scanning app and ticket issued by default |
Dietary Requirements | Dropdown with Multi-selection | Includes the following values: Vegetarian, Vegan, Gluten free, Dairy free, Nut allergy, Other |
Date of Birth | Date | Provides Day, Month, Year dropdown fields |
Age | Number dropdown | Includes numbers 0 - 100 |
Phone Number | Shot text box | Has number validation, only numerical characters can be entered |
Shot text box | Has validation to confirm an email address has been added |
New answer types
We have added 3 more field types, allowing for better data validation and customisation of your form. These are Checkbox, Phone and Email address.
All available answer types:
Answer Type | Description |
Short text box | A one-line free text field that allows the ticket buyer to enter plain text, up to 200 characters |
Long text box | A multi-line free text field that allows the ticket buyer to enter plain text, 500+ characters |
Yes/No | A drop-down field where the ticket buyer can indicate the response of Yes or No. Option to ask Sub-questions based on the answer provided |
Dropdown | Allows you to create a drop-down field with your own unique values for the ticket buyer to select from. Option to ask Sub-questions based on the answer provided |
Date | A drop-down field for Day, Month and Year |
Checkbox | Small box in which to place a check mark |
Phone | Free text field that allows for numerical characters only |
Free text field which validates whether it the text is in email format |
Sub-questions
Ask your customers an additional question, based on the answer they provided to a previous question.
For more information on setting up Sub-questions, see: Custom Forms: Sub-questions
Option to create a Template from the Event
Reduce your workload and double handling when it comes to creating a Custom Forms template. If you've have built a Custom Form on your event and wish to re-use this form of other events, you will now have the option to save it as a Template.
Once saved as a Template, you can import into to New and Existing events
For more information on creating Custom Form templates, see: Custom Form Templates