Learning Centre
Welcome to the TryBooking Learning Centre. This is the place to find useful resources and helpful information while you are using your Trybooking account. Explore by category or search for what you need. Start expanding your knowledge and don’t forget to share your feedback.
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Getting Started
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Coronavirus / Covid-19 assistance for event organisers
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How to create an event
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Creating an online event
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Setting up tabled events
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Setting up a registration event
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Setting up to sell merchandise
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Free events
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Setting up your event for timed entry with a restricted capacity
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Managing allocated seating with social distancing
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Clone or Re-Use an event
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Creating seating plans
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Venue templates
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Homepage template
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Data Collection templates
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Dashboard
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Manage Events Overview
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Coronavirus / Covid-19 assistance for event organisers
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Customise Event
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Homepage and images
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Inserting a video on to the Homepage
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Session times
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Data collection and custom fields
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Terms and conditions
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Waitlists
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Sections
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Limits, capacities and availability
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Donations
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Using headers
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Selling merchandise alongside a seated event
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Using tags in text editors
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Hide ticket availability
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Disable tickets being issued
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Providing a floor plan to the customer
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Adding emojis to the event name and description ✋😀💃
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Homepage and images
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Tickets & Discounts
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Edit an Event
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Postponing or rescheduling your event
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Edit event name and/or description
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Event organiser contact details
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Extending the booking time
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Cancelling an event or session time
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Deleting, closing and archiving events
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Reserving seats on a seating plan
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Changing an event from allocated seating to general admission
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Postponing or rescheduling your event
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Promote & Share
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Manage Bookings
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Reporting
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Scanning Tickets
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Fundraising
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Collecting Regular Donations on Fundraising pages
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Setting a fundraising goal
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Creating and editing a Fundraising page
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Adding images to your Fundraising page
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Mark donations as tax-deductible on Fundraising pages
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Add terms and conditions to your Fundraising page
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Setting up donation notifications
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Add a donate button on your website with widgets
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Finding the Fundraising page URL
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Finding donations and resending donation receipts
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Refunding a donation
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Closing and reopening Fundraising pages
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I removed my ABN and now I no longer have access to my Fundraising pages
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Collecting Regular Donations on Fundraising pages
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Account Settings
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Passing on or absorbing TryBooking fees
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Repayments to your TryBooking Account (AU region only)
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Updating your account information, contact details and email login settings
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Different levels of access
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Credit card descriptor
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Issuing a tax invoice to your customers
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Setting up a bank account and accessing funds
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Unable to add or edit a bank account
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Locking your bank account
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Link to your Stripe Connect account
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Time zones and daylight savings time
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Passing on or absorbing TryBooking fees
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Gift certificates
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Integrations