Learning Centre
Welcome to the TryBooking Learning Centre. This is the place to find useful resources and helpful information while you are using your Trybooking account. Explore by category or search for what you need. Start expanding your knowledge and don’t forget to share your feedback.
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Getting Started
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Coronavirus / Covid-19 assistance for event organisers
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How to create an event
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Creating an online event
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Setting up tabled events
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Setting up a registration event
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Setting up to sell merchandise
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Free events
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Setting up your event for timed entry with a restricted capacity
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Setting up an event with allocated seating and social distancing
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Clone or Re-Use an event
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Creating seating plans
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Venue templates
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Homepage template
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Data Collection templates
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Dashboard
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Manage Events Overview
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Coronavirus / Covid-19 assistance for event organisers
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Customise Event
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Homepage and images
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Inserting a video on to the Homepage
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Session times
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Data collection and custom fields
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Terms and conditions
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Waitlists
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Sections
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Limits, capacities and availability
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Donations
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Using headers
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Selling merchandise alongside a seated event
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Using tags in text editors
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Hide ticket availability
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Disable tickets being issued
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Providing a floor plan to the customer
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Adding emojis to the event name and description ✋😀💃
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Homepage and images
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Tickets & Discounts
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Edit an Event
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Socially distanced reserved seating plans - blocked seats
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Postponing or rescheduling your event
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Edit event name and/or description
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Event organiser contact details
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Edit the Booking Dates on your event
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Cancelling an event or session time
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Deleting, closing and archiving events
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Reserving seats on a seating plan
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Changing an event from allocated seating to general admission
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Socially distanced reserved seating plans - blocked seats
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Promote & Share
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Manage Bookings
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Reporting
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Scanning Tickets
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Box Office - Point of sale system (AU ONLY)
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Selling tickets on the TryBooking Box Office
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Pairing the Box Office with an EFTPOS terminal
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Printing tickets and receipts from Box Office
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Setting Up Box Office Users
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How do I sell tickets to my free event on Box Office?
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Refunding and voiding Box Office sales
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System requirements for Box Office
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Can I use my own EFTPOS terminal with the TryBooking Box Office?
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Why doesn't my event appear in Box Office?
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Troubleshooting guide for Box Office EFTPOS terminals
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Selling tickets on the TryBooking Box Office
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Fundraising
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Creating and editing a Fundraising page
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Collecting Regular Donations on Fundraising pages
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Setting a fundraising goal
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Adding images to your Fundraising page
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Mark donations as tax-deductible on Fundraising pages
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Add terms and conditions to your Fundraising page
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Setting up donation notifications
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Add a donate button on your website with widgets
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Finding the Fundraising page URL
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Finding donations and resending donation receipts
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Refunding a donation
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Closing and reopening Fundraising pages
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I removed my ABN and now I no longer have access to my Fundraising pages
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Creating and editing a Fundraising page
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Account Settings
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Account Settings
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Changing the Account Owner
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Passing on or absorbing TryBooking fees
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Repayments to your TryBooking Account
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Credit card display name
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Issuing a tax invoice to your customers
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Setting up a bank account and accessing funds
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Unable to add or edit a bank account
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Locking your bank account
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Link to your Stripe Connect account
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Time zones and daylight savings time
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Account Settings
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User Settings
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Gift certificates
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Integrations