Is your event running online without a physical address? TryBooking gives you the ability to sell tickets to your online events and provide you with the means for sharing the meeting link, meeting ID and meeting password for attending to those that have booked.
How to create an online event
On the left menu under Events, select Create an event
Complete Step 1: Event Details, then click Next: Venue Details
In Step 2: Venue Details, select the Online event
Set how many attendees you are happy to have in attendance in the Capacity field
Click Next: Session Times, then Add Sessions
Enter in the online events session details:
Session Start Date and Time: The date and time your event will commence
Session End Date and Time: The date and time your event will conclude
Booking Start Date and Time: When your event will go live for ticket sales
Booking End Time: When your event will close for ticket sales
Under the heading Add access details for your online event, you then have the option to enter:
Online meeting link
Meeting ID
Meeting Password
Choose whether you would like to include these details in the confirmation email that is sent to the customer on completion of booking, by selecting 'Include access details in the booking confirmation email'
Click Save. Repeat for any further sessions you are hosting for the online event
Click Next: Create Tickets
If there is a cost for attending the event, select Paid. Click Create Ticket, to add the cost for an individual ticket
Click Next: Add Images
Complete Step 5: Add Images should you wish to add images to your event at this stage
Click Create Event
Link to online event displayed within the confirmation email:
Adding or editing the online meeting link once your event has been created
Adding meeting link details to your TryBooking event is not mandatory at the time of creating your event. You will be able to add or edit the meeting link, meeting ID and Meeting password for your online event at any point in time.
To add or edit your meeting link details:
From the left menu, click Dashboard
In the Manage events overview, click on the name of your event
From the left menu, click Session Times under Basic Information
Locate the session you wish to update the meeting link details on, and click Edit
Update the fields under Add access details for your online event
Click Save
If you have selected to Include access details in the booking confirmation email and you change the link, bookings made prior to the change will have the old link listed. It is recommended that you use the Email Buyers feature to communicate the change to those that have already booked.
Sharing your online meeting link details with attendees via email
If you have added the meeting link details to your online event and wish to share the link with buyers via email, you have a couple of options to do so.
Share the link via the order confirmation
To send the meeting link to attendees automatically post-purchase, alongside their receipt, you can add the link to your event on the order confirmation email the attendees receive. This option is perfect if you don't need to add any additional information.
To set this up, tick the Include access details in the booking confirmation email checkbox when creating your event, or at a later time via Session Times on the side menu under Basic Information.
Share the link via the Email Buyers feature
The Email Buyers feature allows you to send a fully customised email to ticket buyers automatically post-purchase or send out the link to your online event 24 hours prior.
You could include information such as the online meeting link, meeting ID, password, what they need to bring to the event etc.
First, ensure that you have provided the link when you Created your event or on the Session Times page. Then, using the [ONLINE_EVENT_LINK], [MEETING_ID] and [MEETING_PASSWORD] tags, you are able to send attendees the link to your event without needing to type out these details itself.
By using the tags in this email, it also ensures the unique meeting credentials for each session time are provided for the session time they have purchased.
For more information on how to send an email to your buyers, click here.
Changing an existing event to an online event
Should you plans change and you need to move your event from being held at a venue to being hosted online, there is no need to cancel your event or create a new one from scratch. You will be able to amend your existing event to accommodate, keeping your existing booking in place.
To change your existing event to an online event:
On the left menu, click on Dashboard
On the right, under Manage Events Overview, click on the name of your event
On the left menu, under Basic information, click on Venue
Select the Online event button, then click Save