TryBooking has many reports you can use to analyse the performance of your events. The following guide will provide you with a break down of each report category along with an overview of report with that category.
If you find a report you really like save it to My Favourites for quick and easy access (see: How to favourite reports)
Commonly Used
With the wide range of reports available, we've provided a list of 5 of the most commonly used reports across our event organisers to help narrow down your selection choice.
Report Name | Description |
Event revenue itemised | A one-page summary of your ticket sales by type, promotions issued and processing fees per event. The ideal overview of your event and your net income. Extract by the event, session time or period of booking time. |
Event summary | An overview of all events concluding within a date range irrespective of when the booking was made. A snapshot summary including the number of tickets available, sold, income, discounts and net sales. Monitor all your events running within a period of time. |
Custom Report (Export data) | Create your own custom report, selecting from every available field including custom data. Exported to a CSV file. Handy for downloading data for your marking applications or email software. See Create a Custom Report |
Attendee List | Access attendee details including data collected via Custom Forms. |
Availability | Summarises your event's capacity, showing the numbers booked and the remaining availability. You will have the option to generate this report by Section, or by ticket type. Ideal for monitoring sales on events that have multiple subcategories, with limited release. |
Event Reports
Report Name | Description |
Event revenue itemised | A one-page summary of your ticket sales by type, promotions issued and processing fees per event. The ideal overview of your event and your net income. Extract by the event, session time or period of booking time. |
Event summary | An overview of all events concluding within a date range irrespective of when the booking was made. A snapshot summary including the number of tickets available, sold, income, discounts and net sales. Monitor all your events running within a period of time. |
Event payments | A breakdown per person who booked, the total payment, discounts applied, donations made, processing fees applied and net values. list by name of the person, transaction date, session time booked. Isolate by donations, bookings only or view as a whole |
Box Office Sales | Provides a breakdown of sales taken through the Box Office feature, for both Cash and Card sales, as well as per box office user. |
Custom Report (Export data) | Create your own custom report, selecting from every available field including custom data. Exported to a CSV file. |
Refunded tickets | Review by event and see who issued the refund, on what date, which tickets and bookings including a reason for the refund. |
Moved bookings | See who was moved in each event including their original date/section/seat and the new location. |
Voided tickets | Similar to refunded tickets although in this case these tickets were voided only and not refunded. |
Attendee List | Access attendee details including data collected via Custom Forms. |
Availability | Summarises your event's capacity, showing the numbers booked and the remaining availability. You will have the option to generate this report by Section, or by ticket type. Ideal for monitoring sales on events that have multiple subcategories, with limited release. |
Unsold seats | A listing of seats that are still available for purchase. |
Accounting Reports
Report Name | Description |
Bank transfers | A listing in date order of each bank transfer request approved. The listing includes the BSB and account number transferred to, the date, amount and reference field. |
All event revenue | Summarises ticket sales for the event over a given booking window. Use this report if you wish to extract sales per time period, irrespective of the event date. |
TryBooking GST Invoice | A tax invoice for the TryBooking processing fees withheld each month. This report will list each event, the processing fees and applicable GST for you to claim back. |
GST activity | An overview of the processing fees and taxes collected and refunded for events over a specified date range. |
Account transaction | A full audit report of every transaction processed including bookings, processing fees withheld per booking, refunds, donations and bank transfers. |
Account summary | Displays the opening and closing balance in your account over a specified date range. Also shows the total debits and credits per transaction based on the number of paid event bookings you received and fund transfers you made within the reporting period. |
Refunds | Review for all events which events were refunded over a specified date range. Includes a summary of who, how much, and why. |
Marketing Reports
Report Name | Description |
Map bookings | Pinpoint the location of where bookings come from on a world map. |
Ticket sales per URL referrer | Provides a summary of the website domains where bookings have come from, including social media sites and email marketing links. |
Ticket sales per tracking tag | When using the tracking tags, provides a summary of bookings per tag. |
Promotions (discounts) | All bookings that made use of a specified promotion (discount) code of a selected event per session time. |
Sales by ticket type | A simple graph of the tickets and count sold in a given period of time by the event. |
Ticket sales vs time | A graphical summary of all tickets sold over time according to the selected trend; day, week, month or year. |
Fundraising Reports
Report Name | Description |
Donation payments | Allows you view who has made a donation via a Fundraising page within a specific date range, the date the donated and the value. You will have the option to report on a specific Fundraising page, or across all Fundraising pages. |
Donation data export | Create your own custom report specific to Fundraising pages, exported to a CSV file. |
Regular donations | Allows to view who has sign up for a Regular Donation, the donation value, the frequency they have opted for, when their first donation was made, when their last payment made, and the total they have donated to date. |
Other Reports
Scanning reports
Report Name | Description |
Velocity of scanning | Shows graphs of the total scanned tickets over time based on volunteers, ticket types, or ticket status. |
Mobile app scanned tickets per volunteer | An overview of your event's scanned tickets per volunteer. |
Mobile app scanned tickets | An overview of the status of your event's scanned tickets. |
Mobile app not scanned | An overview of the status of tickets not scanned for your event. |
Scanning data export | Create a custom report based on mobile scanning and export to CSV format. |
Gatekeeper | A quick summary (per event) of your session times, event ID and passwords to allow you to set up Gatekeeper. |
Gift certificate reports
Report Name | Description |
Gift certificate liability | Shows all gift certificates purchased which are not expired within the specified period. |
Gift certificate revenue | An overview of the total payments collected, total discount amount applied, total processing fees, total ticket fees, and the total revenue collected for each of the account's sold gift certificates within a specified report period. |
Gift certificate used by event | A summary of used gift certificates generated from an event. |
Gift certificate used by date range | Shows the transaction history within a specified date range of the gift certificates associated with the current account. |
Purchased gift certificates | Shows all gift certificate purchases made within the specified period. |
Expired gift certificates | Shows all expired gift certificates with remaining balances that were purchased within the specified period. |
Gift certificate transaction | Shows the transaction history of a particular gift certificate associated with the current account. |
Refunded Gift certificate | Shows all refunded gift certificates which can be filtered by purchase name, booking date or refund date. |
Login Activity
Report Name | Description |
Login history | A summary of email login, IP and time. Extract on a date range period. |