To make managing your events and team members even easier, we have introduce a new User Role called Bookings Manager.
What permissions does the Bookings Manager Role have?
Area | Permission |
Banking: Can set up and edit bank account details, add and edit business and tax details, and request fund transfers | NO |
Team members: Can invite, edit and remove team members | NO |
Reports: Can access all reports | YES |
Customer service: Can look up, resend and move online bookings, gift certificates and donations | YES |
Amend bookings: Can refund and edit online bookings, gift certificates and donations | YES |
Gift Certificate: Can create and edit gift certificates | YES |
Fundraising: Can create and edit fundraising pages. Eligible ABN businesses only | YES |
Integration Tools: Can set up and manage integrations | NO |
Box Office Admin: Can refund Box Office tickets and setup Box Office printers | YES |
Box Office Point of Sale: Can sell tickets on the TryBooking Box Office, look up and resend bookings | YES |
Marketing Tools: Can access and edit widgets and event listings | YES |
Scanning app: Can use the scanning app to scan ticket holders into events | YES |
Who would use this role?
This role helps to protect account settings such as integrations and banking, but allows for comprehensive management of bookings.
Resend tickets
Move bookings
Provide refunds
Edit bookings
Bookings managers also have the capability to:
Create and manage events
Create and manage Fundraising Pages (AU Only)
Run reports
Access to the Box Office and Scanning App for assisting on event day
To discover other User Roles available and how to set them up, see: Setting up and managing Team Members