FAQs
Welcome to Frequently Asked Questions. This is the place to find quick and helpful responses to the most commonly asked questions from ticket buyers and event organisers.
31 articles
I've had a great TryBooking experience! How can I give back?
What equipment and software do I need to start using TryBooking?
Do you have a newsletter? How can I sign up?
Can TryBooking be used by people with a disability?
How can I link my TryBooking event to my website, blog or social media?
What options do you offer for scanning and checking-in attendees?
Can I make changes once it is live for booking?
Contact us
Where can I get help on how to use TryBooking?
Are there sign-up fees or account maintenance fees?
Do I need an ABN to sell tickets through your site?
How do people find and book to my event?
Can I build my own form to collect custom data from my attendees?
What is the minimum donation amount?
Is it possible to use TryBooking to sell merchandise? What costs would be involved?
Can my TryBooking event integrate with my website?
Can I set up a fundraising page on behalf of a charity or 3rd party?
Can I use TryBooking to run private events?
What is the checkout process with PayPal
Are foreign cards accepted for payment?
Do you offer PayPal as a payment method?
What payment methods are accepted? Is it possible to take payments by cash, cheque etc?
How long does it take to get setup?
How much does it cost to use TryBooking?
When should I use a Fundraising page?
How can I test what the booking process looks like for the customer?
Navigating PayPal Refunds Beyond 180 Days (UK) and 400 Days (AU)
Troubleshooting CSV file upload errors
What you need to know with tickets changing to PDF
How do I start selling through TryBooking?
When can I access funds?