Setting Up Box Office Users

Users with the following roles will automatically have access to the Box Office Point of Sale screen, allowing them to process sales via Box Office:

• Account Owner
• Power User
• Basic Access

Should you have volunteers or casual staff that are required to sell tickets at the door, we have a special user type called Box Office User. This user type will only give them access to the Point of Sale screen only.

They will not have access to the main account areas that allow for editing events, looking up or editing existing bookings, or viewing reports. For a full list of user roles and their permissions please see: Team Members and their permissions

To set up a Box Office User:

1. From the Dashboard, click Team Members
2. Click Invite a Team Member
   
   
3. Enter a valid email for the Box Office User in the Email field. This will be their username for accessing the account. Should you wish to set up multiple users with the same role, click Add another email address
4. In Role select Box office
   
   
5. Click Invite

The added Team Member will be set an activation email to accept the invite. They will not be able to log in successfully until they have accepted the invite.

Box Office Users will log in to the Point of Sale screen via the Log In button in the top right of the TryBooking website. Once they have successfully entered in their username and password, they will be taken directly into the point of sale screen, where they can select the event they are selling to.