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Global Event Settings

Updated over a month ago

Global event settings allows you to manage some default settings for new events.

You can now access Global event settings from your Dashboard under the heading Events:

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These settings are the default for any newly created events, existing events will not be affected.

Cloned events will inherit the Global event settings, these details can be edited once the event has been created.


What's New?

Public or private events

To make creating your event even easier, we now give you the option to mark all events as either Private or Public upon creation.
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Note, the publication of individual events can still be edited, see Set an event to private and password protect

Default contact details

Adding your event organiser details at the Global event setting level will pre-populate this information every time a new event is created.

Contact details can also be edited at the event level via Event name and contact under Basic Information on your Dashboard.

Customise your checkout page

We now give you the option as to whether you wish to collect the customers address and phone number at the checkout for both Free and Paid events.

Checkout fields can still be edited at the event level, see: Custom Forms

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Display more events for bookings

Boost your sales by advertising some of your other events at the checkout. Enabling this feature will provide an event carousel to display your other events that are open for booking.

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Manage Apple and Google wallet tickets

Now you can decide if your ticket buyers can add their tickets to their smartphone wallets. Simply toggle this option to either enable or disable.

Event Booking Notifications

Enable Booking Notifications on all new events by providing your email address.

For more information on creating Booking Notifications, see: Booking Notifications

Enable Event Tracking

Turn on Facebook Pixel, TikTok Pixel, and Google Analytics tracking by default on all events you create. Saves you having to manually enable on each event.

Should you need different IDs and events tracked per event, you will have the option to add and edit at the event level.
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For more information on these tracking options, see: Tracking

Ask to send Promotional Emails?

By default, on checkout, TryBooking asks the customer on behalf of the event organiser as to whether they would like to Opt In to receiving their promotional marketing. Should you not wish for TryBooking to ask this question on your behalf, you will have the option to deactivate this field.

If you deactivate this field:

  • This does not update any previous consent that the customer may have given to you via alternative means or from previous purchases to your events
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  • If they are a new contact (ie. they haven't purchase to a previous event nor are they an existing contact on your mailing list), then they have not been able to provide you with consent to receiving marking or promotional material. Thus, you should only send them communications regarding the event they have booked to. This is true regardless of whether the communication is coming directly via TryBooking or via your own mailing system.

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For more information, see: Permission to Contact

Event terms and conditions

Set generic terms and conditions that can apply to all new events.

For more information on creating Terms and Conditions, see: Terms and Conditions


What's Moved?

Fee structure

Decide which fees you'd like to pay, and which you'd like to pass on to ticket buyers within the Fee Structure.

For more information on creating Fees, see: Passing on or absorbing TryBooking fees

Default timezone

Set and manage your default event timezone, ensuring that all newly created events are running on schedule.

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