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Booking notifications

Turn on Booking Notifications to get emails alerting you to new bookings.

The Booking Notification email will contain the following data:

  • Booked by name and contact details

  • What was purchased

  • Transaction total

  • Data Collected by Custom Forms

Whilst having this data emailed through can be very convenient, we highly recommend that you use your reports for final data and booking numbers.

The Booking Notification can be set individually on your event or inherited from Global Event Settings.


Setting up Booking Notifications on individual events

To enable the Booking Notification on individual events:

  1. From the Dashboard, under Manage events overview, click your event name

  2. From the left menu, select Emails (communication), then Booking notification

  3. Click Enable Notifications

  4. In the Email Address field, enter in the email address that you want notifications to be sent to

  5. Should you wish to have the notification go to more than one email address, click +Add another email address.

    Another email address field will display allowing you to enter in an additional email address. Repeat until you have added all required recipients

  6. Click Save

Use the Send Test button to have a test email sent to the email addresses to confirm it's being received successfully.


Setting up Booking Notifications for all events by default

Should you wish for the Booking Notification to automatically be enabled upon creation, you will be able to set this via Global Event Settings.

To enable the Booking Notification across all newly created and cloned events:

  1. From the Dashboard, select Events, then Global Event Settings

  2. Scroll down to Receive booking notifications?, and enable booking notifications

  3. Enter the email address that you want receive booking notifications

  4. Click Save​

You can update your Booking Notification email settings at any time. Changes will apply to all new events created after the update, while existing events will retain their current settings.
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Cloned events will also inherit the Booking Notification settings saved under Global Event Settings, rather than those of the original event.

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