Headers provide a fee text design area that appears directly above the item that you choose to utilise. They can contain text, hyperlinks, images and tables.
Headers are available in Session Times, Sections, Ticket Types and Custom Forms.
They are a great way of providing visual breaks when offering a large range of items and communicate key information when booking.
Example of headers used in Ticket Types:
Adding in a header
Whilst Session Times, Sections and Ticket Types have a description field that allows you to provide additional information about that item, you may find that the information you wish to provide applies to multiple or all items.
Headers allow you to visually group items together and provide messaging that is clear, aiding the customer with their selection.
Learn how to add a header into:
Session Times
Example of headers used in Session Times:
To add a header into a Session Time:
From the left menu, click Dashboard
In the Manage events overview, select your event
From the left menu, go to Session times, under Basic information
Select the session time you want to add the header to
Click on the Header tab
Use the editor to create a header
Click Save
Sections
A common use of header a in sections is to provide an image of the venue layout to aid the customer in their choice of a section to be seated.
Example of header used in a Section:
To add a header into a Section:
From the left menu, click Dashboard
In the Manage events overview, select your event
From the left menu, go to Sections, under Allocation
Click on your section
Click on the Header tab
Use the editor to create a header
Click Save
Ticket Types
A common use of tickets types to provide a visual break when a large number of ticket types are on offer, or to provide instructions for what tickets are required to attend.
To add a header into a Ticket Type:
From the left menu, click Dashboard
In the Manage events overview, select your event
From the left menu, go to Pricing Group (ticket prices), under Ticketing
Select your pricing group
Select your ticket
Click on the Header tab
Use the editor to create a header
Click Save
Custom Forms
Common uses of a header in Custom Forms is to help break up the purpose of particular fields, to provide further information about a field so that the customer can fill in the data correctly, or in some cases to provide a code of conduct for participants outside of the Terms and Conditions.
Example of headers used in Custom Forms:
To add a header in a Custom Forms field:
From the left menu, click Dashboard
In the Manage events overview, select your event
From the left menu, go to Custom Forms (Data Collection), under Additional information
Next to the Question you wish to had the Header to edit, click Edit
Click the slide next to Include header
Enter in your header using the text editor field
Click Save
Formatting a header as a colour block
Using a solid block with a coloured background colour can help separate your fields into distinct areas.
To format a header as a colour block:
Enter the header editor of the area you want to add a colour block to
From the editor menu, click Styles. Select Special container
Type the text you want to appear as your header in this grey box
Format the text as you wish
To change the background colour:
Click Source
Change the code after background:# (#eeeeee) and solid # (#cccccc) to the hex code of your colour. To find the hex code of your colour, use an online colour picker
Click Source again
Once you're happy with how your header looks, click Save