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Using Headers

Headers provide a fee text design area that appears directly above the item that you choose to utilise. They can contain text, hyperlinks, images and tables.

Headers are available in:

They are a great way of providing visual breaks when offering a large range of items and communicate key information when booking.

Example of headers used in Ticket Types:
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Adding in a header

Whilst Session Times, Sections and Ticket Types have a description field that allows you to provide additional information about that item, you may find that the information you wish to provide applies to multiple or all items.

Headers allow you to visually group items together and provide messaging that is clear, aiding the customer with their selection.

Learn how to add a header into:

Session Times

Example of headers used in Session Times:
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To add a header into a Session Time:

  1. From the Dashboard, under the Manage events overview, select your event

  2. From the left menu, select Basic information, then Session Times

  3. Next to the Session Time you want to add the header, click Edit

  4. Click on the Additional Settings tab

  5. Use the editor to create a header

  6. Click Save

Sections

Example of header used in a Section:
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To add a header into a Section:

  1. From the Dashboard, under the Manage events overview, select your event

  2. From the left menu, select Allocation, then Sections

  3. Click on the name of the Section you want to add the Header in

  4. Click on the Header tab

  5. Use the editor to create a header

  6. Click Save

Ticket Types

A common use of tickets types to provide a visual break when a large number of ticket types are on offer, or to provide instructions for what tickets are required to attend.
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Example of headers used in Ticket Types:
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To add a header into a Ticket Type:

  1. From the Dashboard, under the Manage events overview, select your event

  2. From the left menu, select Ticketing, then Pricing Group (ticket prices)

  3. Click on the name of your pricing group

  4. Click on the name of the Ticket Type you want to add the Header to

  5. Click on the Header tab

  6. Use the editor to create a header

  7. Click Save

Custom Forms

Common uses of a header in Custom Forms is to help break up the purpose of particular fields, to provide further information about a field so that the customer can fill in the data correctly, or in some cases to provide a code of conduct for participants outside of the Terms and Conditions.

Example of headers used in Custom Forms:
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To add a header in a Custom Forms field:

  1. From the Dashboard, under the Manage Events Overview, click on the name of your event

  2. From the left menu, select Additional information, then Custom Forms (Data Collection

  3. Next to the Question you wish to had the Header to, click Edit

  4. Click the slide next to Include header

  5. Enter in your header using the text editor field

  6. Click Save


Formatting a header as a colour block

Using a solid block with a coloured background colour can help separate your fields into distinct areas.

To format a header as a colour block:

  1. Enter the header editor of the area you want to add a colour block to

  2. From the editor menu, click Styles. Select Special container

  3. Type the text you want to appear as your header in this grey box

  4. Format the text as you wish

  5. To change the background colour:

    • Click Source

    • Change the code after background:# (#eeeeee) and solid # (#cccccc) to the hex code of your colour. To find the hex code of your colour, use an online colour picker

    • Click Source again

      headerColourBlock.gif
  6. Once you're happy with how your header looks, click Save

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