TryBooking acts as an agent for all your bookings. You, as the principal for ABN/NZ IRD/Company number, will remit on ticket sales and will need to determine if GST/VAT should be charged on all tickets. When setting up for paid tickets, please ensure you make your ticket price inclusive of GST/VAT.
By default, TryBooking provides a receipt with the tickets. You can convert this receipt to a Tax Invoice by updating the Account Details screen.
Adding your ABN / NZ IRD / Company Number to your Account
To add your ABN / NZ IRD / Company Number to your account:
From the Dashboard, click Account Settings on the side menu
Under the heading Tax Details, enter in your ABN / NZ IRD / Company Number
Click Save
Changing the Receipt to a Tax Invoice
By default, TryBooking issues customers a receipt at the time of purchase. If you have added your ABN, NZBN or Company Number to your account, you can choose to issue a Tax Invoice instead.
Once enabled, this will apply to all new bookings. For bookings made before the change, you will need to generate a Tax Invoice externally if one is requested.
If Donations are enabled on your event and your organisation has DGR status, eligible donations will include the message: “This donation was made as a gift. Donations over $2.00 are tax-deductible.”
Gift certificates do not have GST/VAT applied at the time of purchase. GST/VAT is instead accounted for when the gift certificate is redeemed against an event purchase.
To issue a tax invoice on purchase:
From the Dashboard, click Account Settings on the side menu
Next to the heading Tax details, enter in your ABN / NZ IRD / Company Number
If you are registered for GST/VAT, enable the Enable GST/VAT field
Enable the Provide a tax invoice upon purchase instead of receipt field
Should you wish to include your logo on the tax invoice, click Upload Image and choose your image file
Click Save
If you select to Enable GST/VAT, this will apply immediately to all future bookings for events that currently are open to taking bookings. If you have events running where some or all tickets are exempt from GST/VAT, please go immediately to those tickets and un-check Enable GST/VAT.
If you remove your ABN/NZBN/Company number, your tax invoice will revert to a receipt and will no longer show GST/VAT from that point onwards.
Past or Archived events do not automatically have GST applied to each paid ticket type. If you clone an event which was previously in Past/Archived when you enabled GST/VAT, you will need to review each ticket and enable GST/VAT at the ticket level.
Example of Tax Invoice Issued:
Set GST/VAT on a ticket price
Should GST/VAT be enabled in Account Details, when adding a paid ticket you will have the option to indicate whether GST/VAT applies.
To indicate the GST/VAT status on a ticket:
From the Dashboard, under the Manage events overview, click on your event name
From the left menu, select Ticketing, then Pricing groups (ticket prices)
Click the name of the Pricing Group listed
Click into the name of the Ticket Type
Check the box GST/VAT Applies
Click Save and Close
The selecting "GST Applies" indicates that the price set includes GST/VAT. The applicable amount of tax will then be shown on your Tax Invoice for all new bookings from this point forward.
Remember to check the GST/VAT on each ticket when cloning from a past or archived event, which may have been closed from taking bookings at the time you enabled GST.