Tags are placeholders that will be replaced with your event and buyer's details. Make use of tags to pull data directly from your event and take advantage of benefits including:
- Saves time: enter your event's details once when creating an event. These details will pull through in your tags
- Updates instantly: any changes you make to your venue, session times etc will pull through automatically
- Makes cloning easier: if you choose to clone this event, you will not have to update your homepage
This article covers:
Inserting tags
There are two ways to insert tags:
- Type the tag directly into the editor
- Use the Tags selector
Available tags
The following tables detail each tag and the area the information it pulls come from. You can use tags in:
- Homepage and images
- Ticket style templates
- Follow up emails and buyer emails
- Gift certificate styles
Homepage tags
These tags are used to make the homepage setup easier, especially if you are using a homepage template or are planning on cloning your event in the future. Learn more about homepages here.
| Tag | Description | Area |
| [EVENT_NAME] | The event name | Event name and contact |
| [HERO_IMAGE] |
Inserts the hero image you have uploaded using the Images tab |
Homepage & Images |
| [CALENDAR] | Ensures the Calendar Display of Session Times is present when enable via the Edit Calendar Display tab | Homepage & Images |
| [DESCRIPTION] | The event description | Event name and contact |
| [SESSION_TIME] | The dates and times your event will take place over | Session times |
| [VENUE] | The name of your venue | Venue |
| [ADDRESS1] | The first line of your venue address | Venue |
| [ADDRESS2] | The second line of your venue address | Venue |
| [CITY] | The city your venue is located in | Venue |
| [STATE] | The state your venue is located in | Venue |
| [POSTCODE] | The postcode for your venue | Venue |
| [CONTACT_DETAILS] | A button brings up ways attendees can contact you | Event name and contact |
| [SOCIAL_BUTTONS] | Inserts icons that, when clicked, lets your attendees share the event on Facebook, Twitter and LinkedIn | |
| [MAP] | An interactive map that pinpoints your venue's location | Venue |
| [EXTRA_IMAGES] | Inserts the extra images you uploaded in the Images tab of the homepage editor | Homepage & Images |
| [SESSION_LIST] | Inserts an interactive box that lists your different session times | Session times |
| [CONTACT_NAME] | Adds the name of the contact person | Event name and contact |
| [CONTACT_EMAIL] | Adds the email address of the contact person | Event name and contact |
| [CONTACT_PHONE] | Adds the phone number of the contact person | Event name and contact |
Ticket style tags
Use these tags when customising your ticket templates.
| Tag | Description | Area |
| [BARCODE] | A barcode unique to that ticket. Can be read by Gatekeeper | |
| [QRCODE] | A QR code unique to that ticket. Can be read by the scanning app | |
| [SESSIONID] | The session's unique ID | |
| [TICKETNUMBER] | A unique code for that specific ticket | |
| [EVENT_NAME] | The event name | Event name and contact |
| [VENUE] | The name of your venue | Venue |
| [VENUEADDRESS] | The address of your venue | Venue |
| [DATE] | The date of the event/session the guest has booked for | Session times |
| [BOOKEDBY] | The name of the person who booked the tickets | |
| [BOOKING_DATE] | The date the tickets were booked on | |
| [BOOKID] | A unique code for that booking | |
| [SECTION] | The name of the section the ticket is for | Sections |
| [DOORNAME] | The name of the door guests should be entering through. For theatre-style seating only | |
| [ROWNAME] | The row the ticket has been booked for. For theatre-style seating only | |
| [SEATNO] | The seat number the ticket has been booked for. For theatre-style seating only | |
| [TICKETTYPE] | The type of ticket selected during booking | Pricing group |
| [TICKET_TOTAL] | The total amount paid during booking, inclusive of fees and promotional codes | Pricing schema |
| [PRICE] | The face value of the tickets, not including fees or promotional codes | Pricing group |
| [TAXAMOUNT] | The total amount added to the ticket in tax | Account details |
Email tags
These tags can be used to personalise emails sent using Email buyers and Follow up emails.
| Tag | Description |
| [FIRSTNAME] | The first name of the buyer |
| [LASTNAME] | The last name of the buyer |
| [BOOKING_DATE] | The date tickets were booked |
| [EVENT_NAME] | The name of the event |
| [SESSION_TIME] | The date and time of the session booked |
| [AMOUNT_PAID] | How much the buyer spent |
| [FACEBOOK_LINK] | Inserts the word 'Facebook' linked to sharing the event on Facebook |
| [TWITTER_LINK] | Inserts the word 'Twitter' linked to sharing the event on Twitter |
| [VENUE] | The name of the venue |
| [VENUEADDRESS] | The address of the venue |
| [BOOKID] | A unique code for that booking |
| [DONATIONVALUE] | The amount the buyer donated if the donations feature was enabled |
| [ONLINE_EVENT_LINK] | The meeting URL entered in the Session Time when setting up an Online Event |
| [MEETING_ID] | The meeting ID entered in the Session Time when setting up an Online Event |
| [MEETING_PASSWORD] | The meeting password entered in the Session Time when setting up an Online Event |
Gift certificate style tags
Use these tags when customising your gift certificate styles.
| Tag | Description |
| [TO] | The name of the recipient enter by the buyer at the time of purchase |
| [FROM] | The name of the giver entered by the buyer at the time of purchase |
| [EVENT_ORGANISER] | The TryBooking account name |
| [CERTIFICATE_CODE] | The unique code used by the recipient to redeem |
| [VALIDITY] | The date of expiry. Calculated via the validity period entered on setup from the date of purchase |
| [PRICE] | Value of the Gift certificate |
| [BARCODE] | A barcode unique to that gift certificate |
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