Learning Centre
Welcome to the TryBooking Learning Centre. This is the place to find useful resources and helpful information while you are using your Trybooking account. Explore by category or search for what you need. Start expanding your knowledge and don’t forget to share your feedback.
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Getting Started
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How to create an event
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Creating an online event
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Setting up tabled events
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Setting up a registration event
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Setting up to sell merchandise
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Free events
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Setting up your event for timed entry with a restricted capacity
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Setting up an event with allocated seating and social distancing
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Clone or Re-Use an event
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Homepage template
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Custom Forms templates
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Dashboard
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Manage Events Overview
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How to create an event
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Customise Event
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Alternative Book Now button text
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Homepage and images
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Inserting a video on to the Homepage
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Session times
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Custom Forms (Previously Data Collection)
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Custom Forms: Set Limit Quantities on Options
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Custom Forms: Sub-questions
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Terms and conditions
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Wait lists
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Sections
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Limits, capacities and availability
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Donations
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Using headers
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Using tags in text editors
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Hide ticket availability
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Disable tickets being issued
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Alternative Book Now button text
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Tickets & Discounts
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Allocated Seating
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Creating seating plans
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Venue templates
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Uploading a Venue Template into an existing event
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Reserving seats on a seating plan
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Seat Holds
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Providing a floor plan to the customer
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Changing an event from allocated seating to general admission
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Socially distanced reserved seating plans - blocked seats
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Selling merchandise alongside a seated event
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Creating seating plans
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Edit an Event
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Deactivate a Custom Form Question
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Display Session Times in a calendar during booking
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Postponing or rescheduling your event
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Edit event name, description or contact details
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Event organiser contact details
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Edit the Booking Dates on your event
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Cancelling an event or session time
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Deleting, closing and archiving events
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Converting a Space or Seated event to a Tabled event
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Deactivate a Custom Form Question
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Promote & Share
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Manage Bookings
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Reporting
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Available reports
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Accessing Reports
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Attendee List Report
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Create a Custom Report (Export Data)
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Exporting reports to Excel, Numbers or Sheets
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URL Referrer
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URL Tracking Tags
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Track page views and sales with Google Analytics
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Integrate Meta (Facebook) Pixel with your events
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Integrate TikTok's Pixel with your events
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Available reports
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Scanning Tickets
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Box Office - Point of sale system
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Box Office App (AU, NZ & UK)
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Box Office Web (AU Only)
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Collecting Customer Data via Box Office (Web only)
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Activate events for selling in Box Office
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Free Events in Box Office
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Setting Up Box Office Users
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Box Office equipment hire (AU Only)
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Refunding and voiding Box Office sales
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Box Office Cash Sale Management
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Can I use my own EFTPOS terminal with the TryBooking Box Office?
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Box Office App (AU, NZ & UK)
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Fundraising
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Creating and editing a Fundraising page
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Collecting Regular Donations on Fundraising pages
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Setting a fundraising goal
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Adding images to your Fundraising page
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Mark donations as tax-deductible on Fundraising pages
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Add terms and conditions to your Fundraising page
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Setting up donation notifications
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Add a donate button on your website with widgets
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Finding the Fundraising page URL
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Finding donations and resending donation receipts
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Refunding a donation
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Closing and reopening Fundraising pages
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I removed my ABN and now I no longer have access to my Fundraising pages
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Creating and editing a Fundraising page
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Gift certificates
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Account Settings
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Locating your Account ID
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Display more events for bookings
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Account Settings
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Changing the Account Owner
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Passing on or absorbing TryBooking fees
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Repayments to your TryBooking Account
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Credit card display name
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Issuing a tax invoice to your customers
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Setting up a bank account and accessing funds
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Unable to add or edit a bank account
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Locking your bank account
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Link to your Stripe Connect account
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Time zones and daylight savings time
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How to close my account (Event Organiser)
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Locating your Account ID
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User Settings
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Integrations