Issuing a tax invoice to your customers

TryBooking acts as an agent for all your bookings. You, as the principal for ABN/NZ IRD/Company number, will remit on ticket sales and will need to determine if GST/VAT should be charged on all tickets. When setting up for paid tickets, please ensure you make your ticket price inclusive of GST/VAT.

By default, TryBooking provides a receipt with the tickets. You can convert this receipt to a Tax Invoice by updating the Account Details screen.

This article covers:

• Adding your ABN / NZ IRD / Company Number to your Account
• Changing the Receipt to a Tax Invoice
• Set GST / VAT to a ticket

Adding your ABN / NZ IRD / Company Number to your Account

To add your ABN / NZ IRD / Company Number to your account:

1. From the Dashboard, click Account Settings on the side menu
2. Next to the heading Tax details, enter in your ABN / NZ IRD / Company Number
   
3. Click Save

Changing the Receipt to a Tax Invoice

By default, TryBooking will issue the customer a receipt at the time of purchase. If you have added your ABN/NZBN/Company Number into your account, you will have the option to change the receipt to be a tax invoice. 

This change will apply for all new bookings once enabled. If a Tax Invoice is required for prior bookings taken to this change, you will need to generate a Tax Invoice externally for these customers.

If you have enabled Donations on your event and you have a DGR status, any donations will also show with a message indicating "This donation was made as a gift. Donations over $2.00 are tax-deductible".

A gift certificate does not have GST/VAT applied when purchased, but GST/VAT is taken into account when used to make a purchase on your events.

To change the receipt to a tax invoice:

1. From the Dashboard, click Account Settings on the side menu
2. Next to the heading Tax details, enter in your ABN / NZ IRD / Company Number
3.  If you are registered for GST/VAT, tick the field Enable GST/VAT
4. Tick the field Provide a tax invoice upon purchase instead of receipt
   
5. Click Save
   

• If you select to Enable GST/VAT, this will apply immediately to all future bookings for events that currently are open to taking bookings. If you have events running where some or all tickets are exempt from GST/VAT, please go immediately to those tickets and un-check Enable GST/VAT. 
• If you remove your ABN/NZBN/Company number, your tax invoice will revert to a receipt and will no longer show GST/VAT from that point onwards.
• Past or Archived events do not automatically have GST applied to each paid ticket type. If you clone an event which was previously in Past/Archived when you enabled GST/VAT, you will need to review each ticket and enable GST/VAT at the ticket level. 

Example of Tax Invoice Issued: 

Set GST/VAT on a ticket price

Should GST/VAT be enabled in Account Details, when adding a paid ticket you will have the option to indicate whether GST/VAT applies.

To indicate the GST/VAT status on a ticket:

1. From the left menu, click Dashboard
2. From the Manage events overview, click on your event
3. From the left menu, click Pricing groups (ticket prices), under Ticketing
4. Click the name of the Pricing Group listed
5. Click into the name of the Ticket Type
6. Check or un-check the box of GST/VAT Applies

The selecting "GST Applies" indicates that the price set includes GST/VAT. The applicable amount of tax will then be shown on your Tax Invoice for all new bookings from this point forward.

Remember to check the GST/VAT on each ticket when cloning from a past or archived event, which may have been closed from taking bookings at the time you enabled GST.