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How to create an event

Creating an event with TryBooking takes only a matter of minutes. An event could be allocated seating, general admission, a class, workshop, conference, registration, membership, selling merchandise and even running a raffle or special draw.


What you need to get started

If you haven't already done so, you will first need to create an account with TryBooking: Create seller account.

Whilst all information entered can be edited, it is helpful to have worked out your basics before you begin building the event. Before you start, make sure you have the following information at hand:

  • Event name

  • A short description of the event

  • Contact details for your customers should they have any queries relating to your event

  • Venue name and address

  • Date of your event

  • When you wish to open and close sales

  • How many tickets you can sell

  • Ticket prices


Creating an event

To create your event:

  1. Log in to your TryBooking account

  2. From the Dashboard, click Create an event

    2_Create_New_Event_2101_141.png

The Create an Event wizard will prompt you for the minimum information the system needs in order to get your event up and running on TryBooking. This wizard is comprised of 5 easy steps and will have you set up within minutes.

Step 1: Event Details

  1. Event Name: The title of your event.

  2. Description: A brief explanation of what the event is and what the attendees should expect.

  3. Contact details: Providing a name, phone and email address is best practice for allowing your customers to get in touch with any queries about your event or in relation to their booking. An email address needs to be provided as a minimum.

  4. Click Next: Venue Details

Step 2: Venue Details

  1. Select Create New Venue

  2. Name of Venue: Enter the name of the location your event is being held.

  3. Address: Enter the full address where the venue is located.

  4. Show map link: If selected it will provide a 'Get Directions' link on the homepage of the event. When click it will open up the address in Google Maps

  5. Allocation Type: Indicate whether your event is General Admission (Space) or Allocated Seating (Seat).

    • If Space selected: enter in the capacity for your venue in the Number of Attendees field.

    • If Seat selected: indicate the number of rows in the venue and seats within each row.
      Further customisation to your seating plan can be made once the event is created, see Creating seating plans. However, it is recommended that you create a Venue Template for Seat allocations venues, prior to going through Create an event.

  6. Click Next: Session Times

Step 3: Session Times

You will have 2 options for adding in your event dates:

Option 1: Add a single session time

This option is suitable for events with just 1 date and time, or events that have more than 1 date and time but the start time differs.

  1. Click Add Sessions

    Add_sessions_2711_1131.png

  2. Select Add a single session

    Single_Session_2711_1115.png
  3. Using the drop-downs, fill in the following fields:

    • Session Start Date and Time: The date and time your event will commence

    • Session End Date and Time: The date and time your event will conclude

    • Booking Start Date and Time: When your event will go live for ticket sales

    • Booking End Time: When your event will close for ticket sales

  4. Click Save

  5. Should you wish to add further Session Times: Click Add Sessions and repeat
    Should you have no further sessions times to add: Click Next: Create Tickets

Option 2: Add multiple sessions

This option should be selected should you have multiple dates and times on your event that are reoccurring either Daily, Weekly, Monthly, or should they be Timeslots that are evenly spaced across a date range.

  1. Click Add Sessions

    Add_sessions_2711_1131.png
  2. Click Add multiple session times

    Add_multiple_session_times_2711_1213.png
  3. Under Occurrence, select from:

    • Daily eg. adding the same Session Time every day at 6pm over a specified date range

    • Weekly eg. adding the same Session Time every Saturday and Sunday over a specified date range

    • Monthly eg. adding the same Session Time for the 1st of each month, or should you wish to hold the same Session Time for the first Sunday of each month.

    • Timeslots eg. adding 20 minutes sessions starting from 9am through to 5pm with a 10 minute break in between each session

  4. Complete the fields relating to When does your event occur. These will differ depending on your selection in Occurrence

  5. Complete the fields for When people can book to these sessions:

    • Booking Start Date and Time: When your event will go live for ticket sales

    • Booking End Time: When your event will close for ticket sales. You will have the option to choose from minutes, hours and days before or after the Session Start Date and Time

  6. Click Save

  7. Should you wish to add further Session Times: Click Add Sessions and repeat
    Should you have no further sessions times to add: Click Next: Create Tickets

For a in-depth break down of each Occurrence option please see: Adding Multiple Session Times

Step 4: Create Tickets

  1. Free or Paid: Indicate if there is a cost for attending the event (Paid) or whether it is free to attend (Free).

    • If Paid is selected: click on Create ticket.

      • Ticket Name: Name your ticket appropriately for what you are selling eg. Adult, Child etc.

      • Group Ticket: Select should the ticket represent more than 1 attendee or item Eg. A Family ticket that represents 2 adults and 2 children. A Good For field will then display, allowing you to enter how many attendees/items the ticket represents.

      • Price: Enter the dollar value of the ticket.

      • Description: Allows for additional information about the ticket to aid the customer in their selection

      • Available for sale: Choose whether the ticket is available for sale online or via our Box Office features. Unsure? Select Online and Box Office

      • Price: The cost of the ticket

      • Includes GST: If you have entered in your ABN and you are registered for GST, you will be able to indicate whether your ticket price is inclusive of GST.

      • Click Save

    • If Free is selected: Free events that use the TryBooking default free ticket allows you to enable Return Free Tickets for your customer and gives the option to disable collecting either the Phone Number or Address fields at checkout.

  2. Click Next: Add Images

Step 5: Add Images

Images are optional on your event and you and add them at any point in time. If you have your artwork ready, then you will be able to add them during Create Event.


The Hero image sits at the top of your event page, and is the main event image. It's suitable for Banner and Poster style images.

Type

Best fit dimensions

Maximum file size

Banner style

1600 x 600 pixels

2.5MB

Poster style

1000 x 1500 pixels

2.5MB

  1. Next to Upload hero image, click Upload Image.

  2. Select the desired image file from your computer (must be a jpg, png or gif file), click Open.

  3. Choose to enable the Display of Host information
    This will display your Organisation name on your homepage as the host. By default this will pull through your TryBooking Account Name, however, you will have the option to edit on this screen

  4. If you would like to include your logo on the event page, click Upload logo and choose the file file from your device

  5. With image/s in place, click Create Event

You will have the option to add images at a later point in time should you choose. For steps see: Homepage and Images


Additional edits and viewing the event

With your event created, the direct URL for it will be generated.

Editing your event

Moving to the Event Dashboard will allow you to make further edits and customisation to your event. These include (but not limited to):

Should you need to make additional edits and customisation at a later point in time, you will be able to navigate back to the Event Dashboard by clicking on your event name under the Manage Event Overview on the Account Dashboard.

Previewing your event

Once your event is complete and you have finished with the customisation, it is important that you preview your event to ensure that all data is displaying and working as expected.

To Preview your event:

  1. Click on your event name on the side menu

  2. You will directed to the Event Dashboard were you can click on Preview event in the top right of the screen

  3. The event will open in a new tab we're you can click on Book Now to view the booking process as a customer

Event not yet open for booking? No problem! When logged into your account you will be able to click on the Closed button to proceed.

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