Offer your customers the option to book specific entry times, each with a set capacity to help manage attendance throughout the day. This approach typically involves creating multiple sessions across each day to ensure a smooth and enjoyable experience for all visitors.
To see how this setup looks from the customer's point of view see: Museum Timed Entry (DEMO)
Create your event
To create your event:
From the Dashboard, click Create an event
Complete Step 1: Event Details, then click Next: Venue Details
Complete Step 2: Venue Details.
In the Number of attendees field, enter the maximum number of people you can accept for a single entry time
Click Next: Session Times
Click Add Sessions
Select Add multiple sessions times
Under Occurrence, select the option what will best suit your planned times for entry:
Daily: Should you have the 1 session for entry on a given day that is the same across multiple dates eg. Entry permitted from 9am - 5pm every day of the week.
Weekly: Should have different times offered depending on the day of the week, but they repeat out across multiple weeks eg. Monday through to Wednesday times available are 12pm, 2pm and 4pm, then Thursday through to Saturday times available are 10am, 1pm, and 5pm.
We would recommend that you add each time in separately, allowing to select what days of the week it will be available onTimeslots: Should you have evenly spaced times within a day. Can be used to set up full weeks or and months eg. Entry times are every hour from 9am - 5pm, Monday through to Sunday
Fill out the remaining fields of the occurrence selected, then click Save
Once all desired session times have been added, click Next: Create Tickets
Complete Step 4: Create Tickets
Complete Step 5: Add Images should you wish to add images to your event at this stage
Click Create Event
For further guidance on what option to select under Occurrence, pleases see: Adding Multiple Session Times
Additional Options
Set different pricing for particular dates or times
You can offer different pricing for specific dates and/or times. This is handled through the use of multiple Pricing Groups.
With your event created, you will have the option to add in a new Pricing Group that contains the alternative price points. You will then be able to assign it to the required Session Time/s via the Pricing Schema.
To add a new pricing group:
From the left menu, under Ticketing, click Pricing group (ticket prices)
Your Default Pricing Group will contain your standard pricing that you set up during Create Event. Click Add Pricing Group
Name your new pricing group something that relates to the price points you are offering, click OK
Click Add Ticket Type to add in a ticket for the each of the alternative rates
With your new ticket prices set up within your new Pricing Group, you will now be able to assign them to the Session Time/s that they apply to via the Pricing Schema.
To link your new pricing group:
From the left menu, click Pricing Schema, under Ticketing
Each Session Time will be listed. For those Sessions that are to have the discount pricing applied, under Pricing Group select the new pricing group from the drop-down list
Click Save