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Quicksale feature

The Quicksale feature makes it faster and easier for the Event Organiser to process bookings on behalf of customers.

When enabled, Checkout Contact Details become optional for event organisers, allowing bookings to be completed without the need to enter all customer information. You have then option to apply an additional fee to these bookings to help cover the administrative costs associated with phone and manual bookings.


Quicksale

When the Quicksale feature is enabled, you will see the Quicksale option at checkout when logged in to your account.

If selected, the fields under Contact details and Booking details become non-mandatory and First Name Last Name default to Quicksale.
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Should you be collecting payment when using the Quicksale option, it is recommended that you still collect your customer's name, phone number and/or email address. This will assist should the customer not recognise the transaction on their statement.

To enable the Quicksale feature:

  1. From the Dashboard, under Manage Events Overview, click on your event name

  2. From the left menu, select Options, then Quicksale

  3. Select Enable Quicksales

  4. Click Save


Quicksale Fee

Should you be offering to take bookings on behalf of your customer you have the option to charge an additional fee at checkout.

Not only can this help cover the admin costs involved for processing these bookings, it can also make booking online themselves a more attractive prospect.

The Quicksale fee is applied to the transaction in conjunction with the standard TryBooking fees. It does not override or replace the TryBooking standard fees.


To set up the Quicksale Fee:

  1. From the Dashboard, under Manage Events Overview, click on your event name

  2. From the left menu, select Options, then Quicksale

  3. Click on the Quicksale fee tab

  4. Select Enable Quicksale fee

  5. In the Ticket Fee field, enter the value of the fee per ticket


    Additional fee options:

    • Minimum fee: If you would like to impose a minimum value for the fee regardless of how many tickets are selected within the booking

    • Maximum fee: If you would like to cap the value for this fee regardless of how many tickets are selected within the booking

    • Per Booking: If you would prefer to apply the Quicksale fee per booking rather than per ticket, enter the same fee value the fields Ticket Fee, Minimum Fee and Maximum Fee​
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  6. Choose whether you would the ability to override the fee value manually at the checkout by selecting Allow staff to override quicksale fee

  7. Click Save

The Quicksale Fee will still be applied to tickets that have a zero value. They will not be discounted by any Promotion codes applied.

Should you anticipate that you will need to process complementary tickets on behalf of your attendees, we would recommend that you enable Allow staff to override.

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