The Multi-Factor Authentication (MFA) allows users to enhance the security of their account by enabling two forms of authentication:
Verified Phone Number (SMS)
Authentication App (e.g. Google Authenticator, Microsoft Authenticator, Authy)
These options provide the user with a rotating set of codes that need to be entered when logging into your account using an email and password, protecting the account in the event your email or password has been compromised.
How to enable Multi-Factor Authentication
Users must first verify a mobile phone number before they can enable the Authentication App. This ensures there is a fallback method for account recovery if access to the app is lost.
Once a phone number is verified, it can be used to receive verification codes via SMS. This can be used to log in if the user loses access to their authentication app or changes devices.
With the phone number verified, users can set up an authenticator app. The app generates time-based one-time passcodes (TOTP) used to verify login attempts.
To enable MFA:
If you don't already have an authentication app on your smartphone, go to your app provider and download an authentication app such as Google Authenticator
Log in to your account using the current email address and password
Click on your user name in the top right corner
Scroll down to the heading Multi factor authentication, next to Phone Number, click Set Up
In the Verify your phone number popup, enter in your username Password and click Next
Enter in a valid mobile number including the country code, and click Send Code
A SMS message will be sent to the mobile number enter containing a 6 digit code. Enter this code into the Enter Code field and click Save
With your Phone Number verified, next to Authentication App click Set Up
Enter in your TryBooking Account password in the pop-up box, and click Next
Open your chosen authenticator app on your smartphone, and select to add a new token. Scan the QR code that will be present on presented or manually enter the Secret Key code
On your authenticator app you will now see the 6 digit code with the heading TryBooking. Enter this code in the Authentication Code field on the screen in your TryBooking account, and click Next
The page will update to confirm the status as enabled
With the set up complete, when logging into your TryBooking account, after you have entered your correct email and password, you will be prompted to enter the 6 digit code presented in your authenticator app before you can access your account.
Please note the code will expire after 30 seconds. At which point, a new code will be presented for you to verify.
How to disable Second Factor Authentication
Should you wish to remove Second Factor Authentication on your account:
Log in to your account
Click on your user name in the top right corner
Select User Settings from the drop-down menu
Next to the heading Multi factor authentication, next to Authentication App, click Disable
Enter the 6 digit code on your Authenticator App in the Authentication Code field, and click Next
If you have lost your device that has the authenticator app? See: Unable to access 2nd Factor Authenticator code