We understand that events can sometimes undergo last-minute changes that are outside of the event organiser's control. We allow you to make edits to your event at any point in time, even once it has gone live for sale and bookings have been taken.
To make changes to your existing TryBooking event:
- From the left menu, click Dashboard
- Under Manage events overview, click your event name
- Use the side menu to navigate to the area that you are needing to edit
- Once the changes have been saved, they will be applied to the event immediately
If your event has already taken bookings and the changes made affect theses existing bookings, it is recommended that you make contact with these customers to inform them of these changes.
You can access their contact details via the Export Data report.If it is all bookings that need to be contacted, you can use the Email Buyers feature to do so.
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