To make managing your events and team members even easier, we have introduce a new User Role called Bookings Manager.
What permissions does the Bookings Manager Role have?
Area | Permission |
Banking: Can set up and edit bank account details, add and edit business and tax details, and request fund transfers | NO |
Team members: Can invite, edit and remove team members | NO |
Reports: Can access all reports | YES |
Customer service: Can look up, resend and move online bookings, gift certificates and donations | YES |
Amend bookings: Can refund and edit online bookings, gift certificates and donations |
YES |
Gift Certificate: Can create and edit gift certificates |
YES |
Fundraising: Can create and edit fundraising pages. Eligible ABN businesses only | YES AU Only |
Integration Tools: Can set up and manage integrations | NO |
Box Office Admin: Can refund Box Office tickets and setup Box Office printers | YES |
Box Office Point of Sale: Can sell tickets on the TryBooking Box Office, look up and resend bookings | YES |
Marketing Tools: Can access and edit widgets and event listings | YES |
Scanning app: Can use the scanning app to scan ticket holders into events | YES |
Who would use this role?
This role helps to protect account settings such as integrations and banking, but allows for comprehensive management of bookings.
- Resend tickets
- Move bookings
- Provide refunds
- Edit bookings
Bookings managers also have the capability to:
- Create and manage events
- Create and manage Fundraising Pages (AU Only)
- Run reports
- Access to the Box Office and Scanning App for assisting on event day
To discover other User Roles available and how to set them up, see: Setting up and managing Team Members
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