Hidden tickets can be an excellent way to monitor and track internal bookings that you are making for stakeholders, without having to enter promotion codes or to add additional fees on for Box Office cash sales. Hidden tickets are only seen by you when logged in and booking via the Make a booking screen.
Hidden tickets work like any normal ticket; you can edit their names, values, create limits and capacities on how many can be booked. The only difference is that they are only visible via the Make a booking link within your account, designed to be used for internal use only. This includes using them for issuing tickets for media, VIPs in exchange for counter sales which include a processing fee or even when you need to take a special payment.
Setting Up a Hidden Ticket
To set up a hidden ticket:
From the left menu, click Dashboard
In the Manage events overview, select your event
From the left menu, go to Pricing Group (ticket prices), under Ticketing
Click into the pricing group listed
Click Add ticket type
Under Status, select Hidden
Click Save and close
Hidden tickets will behave exactly the same as normal tickets when it comes to reporting.
Hidden tickets will display for you if you are logged into your account, even when going to your event via the direct link in a new tab or window. Please log out of your account to confirm that hidden tickets are not visible to the general public.
Give Ticket Buyers Access to Hidden Tickets
If you have you wish to give a special group access to your Hidden Tickets, you can do so via the Section URL.
Do note that this will give those with the URL access to ALL hidden tickets. If you're needing different groups to only have access to particular Ticket Types, consider using Promotion Codes.
To access the Section URL for Hidden Tickets:
In your Event Dashboard, on the side menu, select Booking URL Information under the heading Event Promotion
Click on the Sections tab
Select the Session Time you wish to provide to your group from the drop-down
Enable Show Hidden Tickets
Click Copy next to the URL to provide it to your group that you wish to have access to Hidden Tickets
When they access your event via this URL the Hidden ticket will display and can be selected for purchase:
