All events created will provide the ticket buyer with an E-ticket upon completion of booking by default.
For events that don't require a ticket to be presented for entry (eg. registrations, merchandise etc) or if you will be supplying hard tickets externally from the system, you are able to disable TryBooking's E-Tickets from being issued.
To turn off the E-tickets:
- From the left menu, click Dashboard
- In the Manage events overview, select your event
- From the left menu, go to Event publication, under Event promotion
- Set Print Tickets to No
- Click Save
With Print Tickets set to No, the ticket buyer will still receive a receipt and confirmation email upon completion of purchase.
The Print Tickets button on the confirmation will return the message:
NOTE: Tickets are not needed for this event. The event organiser has your booking recorded