Updating your account information, contact details and email login settings

Update your information to keep your details relevant and accurate. 

This article covers:

1. Contact details
2. Account details
3. Login email address

To change any of these details:

1. From the upper menu, click your account name
2. Click the area you'd like to update
   
3. Update your details
4. Click Save

Contact details

You can update the following contact details:

• First name
• Last name
• Address line 1
• Address line 2
• Suburb
• State
• Postcode
• Country
• Time zone
• Work phone
• Home phone
• Mobile

Account details

Your account details include:

• Account name: the name your patrons will recognise you by. This could be your company, school, club or personal name
• Credit card display name: appear on the credit card statements of ticket buyers when they make a paid booking
• ABN (Australia accounts): Australian business number
• GST (Australia), GST/IRD (New Zealand) or VAT (UK) number: fill in your details and click enable to include your country's taxes in your ticket prices
• Account status: click Request to close your account to change your account status from active to closed

Login and email settings

In the login and email settings you can:

• Update the email address you use to log in
• Change your password
• Connect or disable third-party logins (Google and Facebook)
• Set up second-factor authentication
• Update your email subscription preferences

Second-factor authentication

To set up second-factor authentication:

1. From the upper menu, click your account name
2. Click Change email login
   
3. Scroll down to Second-factor authentication. Click Setup
4. Enter your account password. A pop with a QR code and key (text below QR code) will appear
5. On your mobile phone, open your authenticator app and add a new account
6. Scan the barcode from TryBooking or manually enter the key
7. In TryBooking, click Next
8. Enter the six-digit code from your authenticator into TryBooking
9. Click Verify