TryBooking allows you to add your business, company or event name to help your ticket buyers identify what they have purchased from you when looking at their credit card statement.
TryBooking allows you to define a unique description that is passed to your buyer's credit card statement after they have made a purchase. You can set this description to be your organisation name, business nickname or the event name. You have the ability to define one descriptor for each TryBooking account, which will apply to all purchases once you have edited.
Initially, the credit card description will be your TryBooking account name. It's easy to check or edit the name being used and to set a new one.
How to check or adjust:
- Login to your TryBooking Account.
- Click on the account ID icon (top righthand corner) then on Account Details**
- Edit (if required) your credit card descriptor or TryBooking account name.
Remember, it will take effect on the next purchase after it has been updated and saved. Your descriptor can be a maximum of 21 characters long, with shorter names being appended with the word TryBooking at the end. Your TryBooking Account name is shown only on the ticket receipt.
**If you have basic user access, you will not see this screen, so please ask your main administration login to make these changes for you.
Any purchases will now show a credit card description of "TryBook: Your credit card display name" (to a max of 21 characters).