Personalise and send additional important information directly after a person books via the Follow-up email.
The 'Follow Up Email' is sent immediately after someone books into your event. Personalise the subject line, contact person and message. It's an optional item that can be switched on per event. This function can be accessed from the Emails (Communication) link within your event.
Use the follow-up email to communicate:
- Partner / Sponsors deals.
- Important registration information.
- Accommodation/maps and parking arrangements.
- Pre-course reading material.
- Permission and consent forms, or
- Use it as your Tax Invoice.
Add images, hyperlinks, contact information via the HTML editor to make it your own.
Making the follow-up email a tax invoice
The 'Follow Up' email can be customised to deliver important information as well as to be your tax invoice. It is sent at the same time as the confirmation email and contains tags that can auto-populate information from the customers booking details when a credit card payment is made.
To allow the 'Follow Up' Email to be used as a tax invoice, you will need to add in the text such as Your organisation name, ABN number and the amount paid is inclusive of 10% GST.