Pairing the Box Office with an EFTPOS terminal

Once you have received your TryBooking EFTPOS terminal, follow the simple steps below to pair it with your Box Office device to start taking credit card payments. 

Firstly, here is what you'll need to accept credit card payments with TryBooking's box office:

• Trybooking EFTPOS terminal - 1 per computer/tablet you wish to use
• Access to power
• A strong WIFI connection
• A WIFI capable device (computer/tablet) - see system requirements here 

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Step 1: Connect your EFTPOS terminal to the CLOUD + WIFI

1. Plug the EFTPOS charging dock to a power outlet and place the EFTPOS terminal on to the base. This will turn the EFTPOS terminal on.

2. Once loaded, press FUNC then 7410 and ENTER

 

3. Press Terminal setup

 

4. Press Begin >

 

5. Select Cloud Comms

 

6. Press Setup Wi-Fi in the bottom right corner

7. The Scanning WIFI network screen displays

8. Then a list of available WIFI networks will display, select the WIFI network you wish to connect to

 

9. Enter the WIFI password

 

10. Connecting screen will display

 

11. On the Advanced settings screen, press Next

 

12. Press OK on the setup complete page

 

13. You’ll be returned to the below menu. From here, press the CANCEL button as soon as possible

Step 2: Pair the POS to the EFTPOS terminal

1. To pair your computer/tablet (POS) to the EFTPOS terminal, click on the EFTPOS UNPAIRED button in the top right corner of the Box Office

 

2. This will bring up the Pair EFTPOS terminal popup. Enter the following details:

• TERMINAL ID: On the side of the EFTPOS terminal, you’ll find a label with your terminal ID. Select this from the TERMINAL ID dropdown. If the TERMINAL ID does not appear in the dropdown, please contact TryBooking
• PAIR CODE: To find the PAIR CODE, press FUNC-8880 then ENTER on the EFTPOS terminal

3. If the RESET PAIRING message shows, press ENTER

 

4. You’ll then see the PINPAID PAIRING screen. Press ENTER once more to get the PAIRCODE

5. Press PAIR

6. Once you see the success message. Close the popup by pressing the CROSS icon in the top right corner

7. In the top right corner, the status of the EFTPOS terminal will change to PAIRED. This is the status you need in order to process sales with credit card

Step 3: Complete daily settlement

1. On the EFTPOS machine press FUNC then 7 then ENTER on the EFTPOS terminal

2. In the Linkly Options menue, press Management

 

3. In the Management Menu, press EFTPOS

 

4. In the EFTPOS menu, press Settlement

 

5. In the Settlement Options menu, press Settlement

 

6. The EFTPOS machine will then say FDI BATCH PROCESSING, and once settlement is complete it will print a receipt and you’re ready to process your first sale of the day

 

Step 4: Setting up your EFTPOS terminal to process sales on subsequent days

1. Your EFTPOS terminal should be automatically PAIRED once you open the Box Office on subsequent days. If it is not, please follow the instructions above to PAIR 
2. If already PAIRED, we suggest that you complete daily settlement. Follow Step 3 above to settle your EFTPOS machine